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so i performed a clean install of win 8 enterprise on my acer iconia w700 and restored all the drivers from the intel and acer sites. however whenever i run a full screen program the graphics driver keeps restarting and the game crashes. this means i cant run any games or any windows apps. i have tried every version of the hd intel 4000 driver i can find to no avail. steam recommended changing the settings to run using an older version of directX which gave me a little bit more time before it crashed. has anyone encountered this and what do i do???
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what is the name of your game?
Does it happen with all games?
What is your graphics driver version?
Are you also using an external video card?
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portal shown, but so far any steam game, all the microsoft apps, minecraft, and occasionally firefox if i open multiple tabs.
driver version 9.18.10.3071
no external card
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Try the Previously released graphics driver at the link below:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22375&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22375&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers
Or try the original graphics driver from your system manufacturer (Acer) from the following URL:
http://www.intel.com/support/oems.htm http://www.intel.com/support/oems.htm
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the older intel driver helped a little, still crashing though. the acer driver makes no difference. currently running version 9.17.10.2867 (from acer site)
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A newer update has been release already. Please refer to this URL and test using driver version 15.31.9.3165(9.18.10.3165) from this site:
Also, test updating the BIOS of your computer. BIOS updates for that system are posted here:
http://us.acer.com/ac/en/US/content/drivers Acer | Download
If the issue persists, then please post the dxdiag report from your system.
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