Community
cancel
Showing results for 
Search instead for 
Did you mean: 
kmitc2
Beginner
395 Views

why won't Graphic update x.x.x.5074 load to my com,puter? it is the one recommended by Drive & Support assistant.

​this is my system info:

Latest version: x.x.x.5074

Installed Version: x.x.x.5067

Update available

Adapter CompatibilityIntel Corporation

Video ProcessorIntel® HD Graphics Family

Resolution1920 x 1080

Bits Per Pixel32

Number of Colors4294967296

Refresh Rate - Current60 Hz

Refresh Rate - Maximum75 Hz

Refresh Rate - Minimum59 Hz

Driver ProviderIntel Corporation

Driver Version10.18.14.4029

Driver Date11/18/2014

Adapter DAC TypeInternal

Adapter RAM1.00 GB

AvailabilityRunning at full power

StatusThis device is working properly.

LocationPCI bus 0, device 2, function 0

Device IdPCI\VEN_8086&DEV_0412&SUBSYS_2AF7103C&REV_06\3&11583659&0&10

 

0 Kudos
6 Replies
AlHill
Super User
125 Views

What is the model number of your device/motherboard?

What is your processor model number?

Are you a laptop or desktop?

What version of windows 10 are you using? 1903? 1909?

 

Doc

 

kmitc2
Beginner
125 Views

Windows 8.1 Processor Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s) desktop best i could find on motherboard is: BaseBoard Manufacturer Hewlett-Packard BaseBoard Model Not Available BaseBoard Name Base Board here are the specs i could find on my computer: - don't know what else i can add except the driver update doesn't load, gives error it's not for my computer specs ... OS Name Microsoft Windows 8.1 Version 6.3.9600 Build 9600 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name MUSIC-PC System Manufacturer Hewlett-Packard System Model 700-214 System Type x64-based PC System SKU F3E00AA#ABA Processor Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s) BIOS Version/Date AMI 80.20, 10/31/2014 SMBIOS Version 2.7 Embedded Controller Version 255.255 BIOS Mode UEFI Platform Role Desktop
AlHill
Super User
125 Views

You may want to try and manually install the driver:

https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

Doc

 

kmitc2
Beginner
125 Views

Thanks for that bit of info ... and the directions, but i've tried that before, and again after your email.... here's what i get ..... "The Driver being installed is not validated for this computer. Please obtain the appropriate driver from computer manufacture. setup will exit. would you like new information. Click yes to be directed to intel website." do that and it says win64_15.36.37.5074 is the driver for my 64x win 8.1 system 4 hours later ... i give up.
kmitc2
Beginner
125 Views

found an old tutorial online - walked thru those steps (again) and was finally able to manually update appreciate your help and concern. looks like this is the last update (security) for this product .... have a good one.
n_scott_pearson
Super User Retired Employee
125 Views

Yes, absolutely. There will be no subsequent drivers or BIOS releases for this board/processor (at least from Intel): (a) only Windows 10 64-bit will be supported moving forward and (b) the board and processor are six years old and were discontinued by Intel and HP years ago.

...S

Reply