reinstall windows 11 on AI PC Dev Kit from ignite

[rafp]

Hi,

I'm stuck with installing windows 11.
Needed to reinstall the system, using usb-key with  windows 11 25H2  image.
The setup is starting but stops.

error : stop code machine_check_exeception 0X9C

Is there any bios update available?

[VijayChandrashekar]

Could you let us know which HW do you have? Is it Intel AI PC Devkits or Khadas one?

[VijayChandrashekar]

Also make sure to provide steps you followed and actual error picture. Why was the upgrade needed?

[rafp]

Because windows was not starting. I started with reinstall via usb (win11 25h2) iso.
During install it crash with the above error

[rafp]

Intel Version.
Product Description LNL AI DEV KIT, SYS+PKG, closed chass
Dk104

[VijayChandrashekar]

We will help you if you ship us the device for update. This platform has custom image that needs to be flashed.

Send us an email with your details to   ai_pc_developer@intel.com  and we can take this up further there