A770 Heavy Frame Drops Rocket League

[PeakMu]

So only game I really play is Rocket League, I've built using AMD and Nvidia GPUs and have never seen this issue before. This is the first time iv built a PC with an intel ARC and its been running great 99% of the time. During a rocket league run anywhere from 2-3 times frames drop for about 1-2 second to less than 5FPS which makes it unplayable for that short time. 99% I'm capped and running at 240Hz and runs absolutly perfect.

(Brand new build all new parts)
Processor make and model.: 12600kf
Motherboard make and model.: Pro Z790-P Wi-Fi DDR4
Amount of memory (RAM). 2x8gb G skill 3200mhz CAS Latency 16, Timings 16-18-18-38
Operating System version/build number: Win11 Pro 10.0.22631 Build 22631
Power Supply make and model: EVGA 650 G5 (2) dedicated 8 pins
All default settings in Arc Software. (32.0.101.5989)
Windows power settings balanced
playing at 1440p 240Hz
Connected to Corsair 45" oled (DisplayPort)
Fresh install of Windows 11 latest bios, default BIOS expect for XMP to 3200mhz
Rebar enabled
Latest ME Drivers
Application running: 1 tab chrome (music), Discord, epic, fan control
Connected through 1gb LAN
Temps at CPU (under60c) and GPU(~60c) during gameplay (HW info).

[AlfredoS_Intel]

Hi Peakmu,

Thank you for posting in Intel Communities.

I would need to further check what is causing the behavior that you are experiencing. Kindly provide the following information that will help us to do this:

1. Have you already tried to install the latest driver,  32.0.101.6078? If you have not tried to install the latest driver, kindly install it using Display Driver Uninstaller (DDU) that can be found here, https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html.

2. For performance issues, I would like to ask your cooperation to provide CapFrameX capture data. You can find the instructions on this page, just scroll to the “Performance Issues” section.

3. Kindly provide screenshots of your graphics settings

4. Please provide a video capturing the problem.

Looking forward to your reply.

Best Regards,

Alfred S

Intel® Customer Support Technician

[AlfredoS_Intel]

Hi Peakmu,

I wanted to check if you had the chance to read the questions that we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Peakmu, 

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. 

We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel Customer Support Technician

[Lowroen]

Hello, I have the same problem. In every game, it drops to 5 fps for 1-2 seconds and returns to normal, and it becomes annoying at critical points. I am also using Intel Arc 750 and using the latest WHQL Certified Driver. I'd be happy to help you. And Due to This Error, I Updated All Drivers, But I Updated the Same New Arc 750 Driver, However, When the Control Panel Error Occurred, I Reverted to the Previous WHQL Update and It Gave the Same Error.
Sorry if there are any spelling errors, I am translating from Turkish to English with Google Translate.