ARC A770 low FPS with Monster Hunter: Wilds

[DISKYARIBA]

There are already many netizens on the forum who have similar problems
I won't go into details.
It has been over a month since the release of Monster Hunter: Wilds

Driver versions 6647, 6651, and 6653 have not improved the performance of this GPU to the fullest.

This can be perfectly verified from the 6078 version driver
Monster Hunter: Wilds is a very popular large-scale game
Isn't now a good time to show the strength of the INTEL GPU team?
Or has the team completely abandoned the A770 series because of the emergence of the Battle Mage?

i7-12700K

32G DDR5 6000

Acer predator bifrost intel arc a770 16G

Aorus z790m elite ax

Windows 11 Pro 24H2

WD SN850X 2T

[JedG_Intel]

Hello DISKYARIBA,

I understand that you're experiencing low performance while playing Monster Hunter: Wilds and I'm sorry for any inconvenience that this issue has caused. I would just like to get some information to further investigate this.

1. Is the issue isolated to this game

2. Is it happening on specific areas of the game?

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[DISKYARIBA]

1.

Yes

2.

I noticed that when driver version 6651
When playing, as long as the character enters the tent, you can get a very high FPS
In my case, I can get over 100FPS after entering the tent
But as soon as the character leaves the tent, it will return to 20-30FPS
The game quality is set to a resolution of 2K 2560*1440
Image quality:ULTRA
Ray Tracing: Off

FSR:ON

Frame Generation:ON

However, reducing the quality or resolution will not yield much improvement.

[JedG_Intel]

Hello DISKYARIBA,

Thank you for sharing this information.

Upon checking, I can see that Intel is aware of this issue and this is now being investigated. I will get to you once we have an update.

Best regards,

Jed G.

Intel Customer Support Technician

[RobbieR_Intel]

Hello DIKSYARIBA,

Thank you for patiently waiting. My colleague, @JedG_Intel, is currently away and I will assist you further with the low fps you're encountering on Monster Hunter: Wilds while using Arc A770.

We would like to inform you that the fix for the said issue is included in Arc Driver 32.0.101.6732 or later. Please perform a ⁠Clean Installation of the graphics driver, and kindly use the ⁠Display Driver Uninstaller (DDU) to uninstall the previous driver.

If you have further questions, please let us know.

Best Regards,

Robbie R.

Intel Customer Support Technician

[JedG_Intel]

Hi DIKSYARIBA,

I'm checking in to see if you were able to check our previous post. Please let me know if you need further assistance so I can proceed accordingly.

Best regards,

Jed G.

Intel Customer Support Technician

[DISKYARIBA]

Hello, according to the test in the past two weeks
In driver versions 6732 and 6734
A770 16G can run normally
The game quality is set to a resolution of 2K 2560*1440
Image quality:ULTRA
Ray Tracing: Off
FSR:ON
Frame Generation:ON
FPS : 40-60
If possible, I hope to further improve it to 60-70FPS in future updates.
Thank you for the hard work of the Intel GPU team

[JedG_Intel]

Hello DISKYARIBA,

Thank you for your feedback. We are pleased to hear that the driver update has enhanced the in-game FPS. Rest assured, we are committed to further improvements in future updates. Please stay tuned for our upcoming driver releases.

Since the concern has been addressed, I will now close this inquiry. If you need further assistance, please submit a new questions as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician