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ARC Not A750 Display Issue

ThiReal
Beginner
845 Views

I'm not sure why but when i boot into safe mode i can use my arc as a a hdmi source but when in normal mode i can't normally this isn't a problem but when i noticed I tried to run dbz kakrot my integrated graphics card was being used and not my ARC 750 I figure its because im using my cpu  HDMI instead of my my ARC HDMI port 

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ACarmona_Intel
Moderator
772 Views

Hello ThiReal,


Thank you for posting in our Intel communities.


Based on my research, this happens due to various reasons, such as driver issues, hardware problems, or settings conflicts. 


You may try the following troubleshooting steps provided in the following links for a possible solution:


 

By the way, please try to connect your HDMI to your Arc HDMI port and check what happens.

 

Thank you, and have a great day ahead!


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
728 Views

Hello ThiReal,


We are checking in with you to know if you have already performed the troubleshooting steps that we have provided or if you have any additional queries. Please know that we would be happy to assist you if you have any. 


Thank you, and have a great day! 


Best regards,

Carmona A.

Intel Customer Support Technician

 


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ACarmona_Intel
Moderator
685 Views

Hello  ThiReal,

We are checking in with you, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,
Carmona A.
Intel Customer Support Technician

 

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ACarmona_Intel
Moderator
634 Views

Hello ThiReal, 


We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.


Thank you, and have a great day ahead. 



Best regards, 

Carmona A.

Intel Customer Support Technician


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