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Arc A770 work very slow in Warcraft III 1.27b at 3840x2160

dq11
Beginner
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Arc A770 work very slow in Warcraft III 1.27b at 3840x2160 when it was in Directx 9

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Jean_Intel
Moderator
614 Views

Hello dq11,

 

Thank you for posting on the Intel️® communities. We understand that you are having issues when playing Warcraft III 1.27b.

 

In order to have a better understanding of your issue, please provide me with the following:

 

We would like to further investigate the issues you are reporting, please provide me with the following:

  • Does this issue occur on the latest game patch (1.35)?
  • Does the issue improve if you lower the graphics settings?
  • What are the games distribution service? ( Blizzard, Epic, Origin, Steam, Xbox, Ubisoft connect).
  • Share a video showing the issues you are experiencing and a screenshot of the graphics settings.
  • Create a system report using the following applications:
  • Intel System Support Utility (Intel SSU) 
    • Download the Intel SSU
    • Open the application and click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click on "Next"; then "Save."
  • Intel® Graphics Command Center:
    • Open the Intel Graphics Command Center
    • Navigate to the Support tab
    • Select System Diagnostic
    • Click Generate Report
    • Select Save and name the output file.

 

Best Regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Moderator
578 Views

Hello dq11,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
551 Views

Hello dq11,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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