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Artifacts are generated on the desktop using the latest 32.0.101.6881 driver, and such issues have been occurring since the 32.0.101.6874 version of the driver. This bug disappeared after I restarted the computer and reappeared when I started it again. The following are the specific pictures
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Hi DisName1111,
Thank you for posting in our Community and for providing detailed information, including the specific driver versions and observed behavior. It appears the issue began with driver version 32.0.101.6874 and continues with 32.0.101.6881, temporarily resolving after a restart but recurring upon subsequent startups. This behavior suggests a potential regression or initialization issue within the current driver branch.
To move forward, may I kindly ask you to provide the following:
- Your system model and full hardware configuration (including motherboard, CPU, and BIOS version). Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue. For your privacy and security, I have already sent you an email to collect the SSU reports. Once I receive the logs, I can investigate further and provide better assistance.
- Whether Resizable BAR is enabled
- Have you made any recent hardware changes or upgrades prior to noticing the artifacting issue?
- You mentioned the issue started with driver version 32.0.101.6874—were you using an earlier driver without any artifacts? If so, which version was stable?
- Does the artifacting consistently appear on every cold boot, or is it intermittent?
- Do the artifacts persist across different displays or when switching between monitor ports (e.g., DisplayPort to HDMI)?
- Are the artifacts visible only on the desktop, or do they also appear in games or other applications?
Best regards,
Von M.
Intel Customer Support Technician
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This is my current ssu report. After I rolled back the driver to the version in the report, it was very stable to use. The test environment is the same except for the rollback of the graphics card driver
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Hello DisName1111,
Thank you for sharing your SSU report and the update on system stability after rolling back the driver. Glad to hear it's more stable now. May I confirm if you performed a clean installation when updating to version 32.0.101.6881? Also, have you checked if your BIOS is up to date, and verified your power plan settings are set to High Performance?
Please let me know if the issue persists.
Best regards,
Von M.
Intel Customer Support Technician
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Hello DisName1111,
Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.
Best regards,
Von M.
Intel Customer Support Technician
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Hello DisName1111,
Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.
Best regards,
Randy T.
Intel Customer Support Technician
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