Arc Pro B50 Linux support

ypk · ‎10-08-2025

Hello,

Is anyone aware when the B50 linux support will be available? Following existing guides leads to nothing but issues. i.e.:

root@red:~# uname -a
Linux red 6.14.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Wed Sep 17 23:22:02 UTC 2025 x86_64 x86_64 x86_64 GNU/Linux
root@red:~# sycl-ls
Bus error (core dumped)
root@red:~# cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=25.04
DISTRIB_CODENAME=plucky
DISTRIB_DESCRIPTION="Ubuntu 25.04"

The GPU isn't detected in any of the llm tools either.

DeancR_Intel · ‎10-10-2025

Hello ypk,

Thank you for reaching out regarding the B50 Linux support issues you're experiencing on Ubuntu 25.04.

To better assist you with this matter, could you please provide some additional information about your intended use case:

What is the primary purpose for your B50 setup?

Are you planning to use it for gaming?

Machine learning/AI development?

General computing tasks?

Professional workloads?

Best regards,

Dean R.

Intel Customer Support Technician

ypk · ‎10-10-2025

Hi Dean,

I'm primarily looking at running LLMs. VLLM with XPU doesn't seem to do the trick. I tried all the flavors of installing it, even changed the OS between LTS Ubuntu, latest Ubuntu and Debian Trixie.

DeancR_Intel · ‎10-13-2025

Hello ypk,

Thank you for clarifying that you're primarily looking to run LLMs with VLLM using XPU support. I understand you've tried multiple installation approaches and even tested different operating systems (LTS Ubuntu, latest Ubuntu, and Debian Trixie) without success.

To better assist you with the B50 Linux support for LLM workloads, I need some additional information:

System Configuration:
Could you provide an Intel SSU report or system specifications including:
Complete system hardware details
Current Intel graphics driver version (if any installed)
BIOS version and settings

This information will help me better understand your setup and provide more targeted guidance for LLM workloads on the B50.

Best regards,

Dean R.

Intel Customer Support Technician

ypk · ‎10-13-2025

System info (has everything you need):

red
    description: Desktop Computer
    product: B550M DS3H (Default string)
    vendor: Gigabyte Technology Co., Ltd.
    version: Default string
    serial: [REDACTED]
    width: 64 bits
    capabilities: smbios-3.3.0 dmi-3.3.0 smp vsyscall32
    configuration: boot=normal chassis=desktop family=B550 MB sku=Default string uuid=[REDACTED]
  *-core
       description: Motherboard
       product: B550M DS3H
       vendor: Gigabyte Technology Co., Ltd.
       physical id: 0
       version: x.x
       serial: [REDACTED]
       slot: Default string
     *-firmware
          description: BIOS
          vendor: American Megatrends International, LLC.
          physical id: 0
          version: F13
          date: 07/08/2021
          size: 64KiB
          capacity: 32MiB
          capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer int10video acpi usb biosbootspecification uefi
     *-memory
          description: System Memory
          physical id: b
          slot: System board or motherboard
          size: 128GiB
        *-bank:0
             description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 3200 MHz (0.3 ns)
             product: F4-3200C16-32GTZR
             vendor: Unknown
             physical id: 0
             serial: [REDACTED]
             slot: DIMM 0
             size: 32GiB
             width: 64 bits
             clock: 3200MHz (0.3ns)
        *-bank:1
             same as above
        *-bank:2
             same as above
        *-bank:3
             same as above
     *-cache:0
          description: L1 cache
          physical id: e
          slot: L1 - Cache
          size: 768KiB
     *-cache:1
          description: L2 cache
          size: 6MiB
     *-cache:2
          description: L3 cache
          size: 64MiB
     *-cpu
          description: CPU
          product: AMD Ryzen 9 3900X 12-Core Processor
          vendor: Advanced Micro Devices [AMD]
          serial: [REDACTED]
          slot: AM4
          size: 1745MHz
          capacity: 4673MHz
          configuration: cores=12 enabledcores=12 microcode=141561908 threads=24
     *-pci:0
          description: Host bridge
          product: Starship/Matisse Root Complex
          vendor: Advanced Micro Devices, Inc. [AMD]
        *-nvme
             description: NVMe device
             product: Sabrent Rocket 4.0 1TB
             vendor: Phison Electronics Corporation
             logical name: /dev/nvme0
             serial: [REDACTED]
             configuration: nqn=[REDACTED]
           *-namespace:2
                logical name: /dev/nvme0n1
                configuration: guid=[REDACTED] wwid=[REDACTED]
                *-volume:0
                     logical name: /dev/nvme0n1p1
                     serial: [REDACTED]
                *-volume:1
                     logical name: /dev/nvme0n1p2
                     serial: [REDACTED]
                *-volume:2
                     logical name: /dev/nvme0n1p3
                     serial: [REDACTED]
        *-network:0 DISABLED
             product: NetXtreme II BCM57810 10 Gigabit Ethernet
             vendor: Broadcom Inc. and subsidiaries
             logical name: enp4s0f0
             serial: [REDACTED-MAC]
        *-network:1
             product: NetXtreme II BCM57810 10 Gigabit Ethernet
             vendor: Broadcom Inc. and subsidiaries
             logical name: enp4s0f1
             serial: [REDACTED-MAC]
             ip=[REDACTED-IP]
        *-nvme
             description: NVMe device
             product: Sabrent Rocket 4.0 1TB
             vendor: Phison Electronics Corporation
             logical name: /dev/nvme1
             serial: [REDACTED]
             configuration: nqn=[REDACTED]
           *-namespace:2
                logical name: /dev/nvme1n1
                configuration: guid=[REDACTED] wwid=[REDACTED]
                *-volume:0
                     logical name: /dev/nvme1n1p1
                     serial: [REDACTED]
                *-volume:1
                     logical name: /dev/nvme1n1p2
                     serial: [REDACTED]
                *-volume:2
                     logical name: /dev/nvme1n1p3
                     serial: [REDACTED]
                *-volume:3
                     logical name: /dev/nvme1n1p4
                     serial: [REDACTED]
        *-network
             product: RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller
             vendor: Realtek Semiconductor Co., Ltd.
             logical name: enp6s0
             serial: [REDACTED-MAC]
             ip=[REDACTED-IP]
        *-display
             product: Battlemage G21 [Intel Graphics]
             vendor: Intel Corporation
             logical name: /dev/fb0
             configuration: resolution=3840,2160
        *-multimedia
             product: Intel Corporation Audio Controller
             vendor: Intel Corporation
             logical name: card1
        *-usb
             product: USB Receiver
             vendor: Logitech
             product: Logitech K400 Plus
             logical name: /dev/input/event2
        *-multimedia
             product: Starship/Matisse HD Audio Controller
             vendor: Advanced Micro Devices, Inc. [AMD]
             logical name: card0
        *-input:*
             description: HD-Audio Generic [various inputs]
  *-input:0
       product: Power Button
  *-input:1
       product: Power Button

SSU:

$ sudo ./ssu.sh
This product is not supported on this operating system.
     Would you like to try to scan? (y/n)
y

No further output.

Currently under Ubuntu 25.04 (GNU/Linux 6.14.0-33-generic x86_64)

DeancR_Intel · ‎10-14-2025

Hi ypk,

Thank you for providing the detailed system information. I can see you have the Intel Arc Pro B50 (Battlemage G21) installed in your AMD Ryzen 9 3900X system running Ubuntu 25.04, and you're experiencing issues with LLM workloads using VLLM with XPU support.

I understand you've tried multiple installation approaches across different Linux distributions (LTS Ubuntu, latest Ubuntu, and Debian Trixie) without success, and the Intel SSU tool is not supported on your current OS configuration.

I will be checking this further internally regarding B50 Linux support for LLM workloads and will get back to you once I have more information available.

Thank you for your patience as we investigate this Linux compatibility issue.

Best regards,

Dean R.

Intel Customer Support Technician