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i5-14400f
mobo msi pro b760 ddr5 version
16gb ramDdr5 6000mhz,
intel arc b760 guardian luna oc
1tb kingston nvme 4.0,
display aoc 27" 1080p, g sync support, 180hz.
I used both drivers at the beginning of the new version 6972. It works ok and there is no lag in pubg inventory, but gpu usage is 60-80%, good temps 55° and custom settings in pubg 100-110fps. On high ultra settings 80-90. When I install the older version before this 6874, gpu usage is 85-98%, custom settings I have 170- 175 fps, and high ultra settings 130-140, but there is a strong lag in pubg inventory. I don't know where the problem is.
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Hello Dimitrixd,
Thank you for posting in Intel community Forum.
For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.
- How did you update the driver?
- May I know why did you use the older driver?
- What are the troubleshooting steps that you tried so far?
Let me also add, the latest driver always has the fixes and errata for the driver so if using the latest driver and you are having no issues with the game. That means you installed the latest fix for the issues that the previous driver has.
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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1- I downloaded the latest version of the driver on my pc from intel, and installed it. During the installation in the first steps, I was given the option for a clean installation and I used it.
2- I used the old driver because with this driver the gpu works at its full potential and I don't have any lag during the game.
3- I didn't use any troubleshooters except the drivers. I realized that there is the problem according to my tests. It is a powerful graphics for pubg. I can't get 80fps with the new driver. I also used the latest 8.8.2025 version 6989 WHQL and the same problem occurs.
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Hello Dimitrixd,
I hope this message finds you well.
Were you able to check the previous post?
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello Dimitrixd,
I hope you are having a good day.
I am sending another follow up on the information that I requested.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question as this thread will no longer be monitored.
Thank you and have a great day.
Best regards,
Michael L.
Intel Customer Support Technician
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