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3369 Discussions

Audio is messed up since installing an A770

Strathen
Novice
2,137 Views

I was using the iGPU of my i5=11600K on an Asus H570 board.

I had no problems with the realtek audio 1/8" jack powering my speakers or using my bluetooth headphones.

Now the only audio that works is running a 1/8" speaker cable out of one of my monitors. The Realtek does nothing and I can't get audio from bluetooth any more.

 

I am using 31.0.101.4369 Arc Driver

Newest bluetooth and Wifi drivers form intel

I have selected the correct audio output.

When the headphones connect, they say  "Connected" but no audio comes out of them.

 

What else can I try?

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3 Replies
Strathen
Novice
2,113 Views

Fixed with some ASUS Drivers and a BIOS update.

 

This also helped with monitor wake issues.

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Jean_Intel
Employee
2,097 Views

Hello Strathen,

 

We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior.


Also, we understand you have opened an email support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel. 

 

Best regards,

Jean O.

Intel Customer Support Technician


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Strathen
Novice
2,019 Views

Unfortunately, the only way I can get sound is to pull the audio from a monitor. I cant go straight through the PC audio outputs.  Its a functional work around but not good.

 

Also, only one monitor works after wake up, it will wake up after a short sleep, but after a while, I just have to reboot.

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