Black myth wukong not running on ARC A380

[Palash]

Hi Team,

Black myth wukong not running on ARC A380 , Can you please check why it is not running .

for NVIDIA it will run with 6GB but for other why 8GB. 

[JedG_Intel]

Hi Palash,

I understand that you have concerns about the minimum RAM requirement while using the Arc A380. I will be checking this internally and I will get back to you as soon as possible.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Palash,

I'd like to share the information on why some GPU's such as the Intel® Arc™ A380 Graphics has a different VRAM requirement compared to NVIDIA GTX 1060.  It is likely due to differences in how each GPU architecture handles memory and performance optimizations.

To further investigate, may I know if you have tried playing Black Myth: Wukong using the Intel® Arc™ A380 Graphics? If yes, are you encountering any error messages or issues?

I hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Palash,

I wanted to check if you had the chance to check the information that I shared and the additional question that I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Palash,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician