Cyberpunk 2077 Performance Nosedive

[Argent_Moon]

Hi!

New Intel Arc B580 owner here, and I’ve been testing Cyberpunk 2077 for the past few days. I’ve noticed a repeatable issue where after about 30–40 minutes of playtime, the framerate suddenly drops from ~90 FPS with XeSS Frame Generation down to 18 FPS in less than a second. It’s not a gradual dip either, it’s an instant cliff-drop. Restarting the game brings performance back to normal, but the problem comes back after another half-hour or so.

The most recent time it happened, I was driving around at a smooth 90 FPS, but the moment I stepped out of my car, the framerate instantly collapsed to 18 FPS. This has happened multiple times now.

For context, my specs are:

Motherboard: ASUS TUF Gaming B550 Plus Wi-Fi

CPU: AMD Ryzen 5 5600X

RAM: 32GB DDR4-3600

GPU: ASRock Challenger OC Arc B580 12GB

PSU: Corsair RM750x (2018)

Driver version: 32.0.101.7029

I’m really enjoying Cyberpunk with ray tracing on my B580, as it’s a huge improvement in noise and thermals compared to my old RX 6650 XT, but this bug makes it hard to play for extended sessions. I’d love any help or insight on this issue.

Thanks,
Luna

[RandyT_Intel]

Hi @Argent_Moon,

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

• Please provide the SSU log report and share it here so I can review your complete system's configuration. 
• Which digital distribution platform did you obtain the game that is experiencing graphics issues? (e.g., Steam, Epic Games Store, GOG, etc.) 
• Have you previously performed a clean installation of the graphics driver, before using either an older or the latest version? 
• Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay. 
• Additionally, you may follow this guide on how to report performance issues in the game. 

I look forward to your response and am committed to resolving your issue promptly. 

Best regards,  

Randy T.  

Intel Customer Support Technician  

[Argent_Moon]

Hi Randy!

Sorry for my late reply, been busy up at work and didn't get the notification.

Attached is my SSU Report along with Screenshots of my graphics settings.

I also got the game off of Steam.

[Argent_Moon]

Also, one more thing, I did indeed do a Clean Installation back to 7026, as 7029 was being too unstable.

[RandyT_Intel]

Hi @Argent_Moon,

Thank you for sharing this information. I will begin investigating. I'll post an update here or notify you directly once there are any developments. If I need further details, I'll reach out to you here. I appreciate your patience as I work on this matter. 

Best regards,  

Randy T.  

Intel Customer Support Technician