Driver installer closes without any reason in "Loading, please wait" window

[speedkitten]

I cant install any drivers with any method for arc i have tried **everything** please help this issue happed after i tried to update my old drivers now i dont have any drivers i uesd ddu and everything it just gets to loading please wait then crashes i cant even send a clip cause i have no drivers please help.

 this is the screen it gets too then crashes

[Jean_Intel]

Hello speedkitten,

Thank you for posting in the Intel Communities, we understand that you are having issues updating your graphics driver. We will be more than happy to assist you.

To better assist you, we would like to ask for the following information:

• What driver are you trying to install?
• What installation method are you using? Are you using the Intel Driver and Support Assistance or are you manually installing the driver?
• What is the Intel Arc graphics card model you have?

Best regards

Jean O. 

Intel Customer Support Technician

[Jean_Intel]

Hello speedkitten,

We are jumping into your thread to see if you have been able to gather the information we requested. Remember that this information will help us to better assist you.

Best regards

Jean O. 

Intel Customer Support Technician

[Jean_Intel]

Hello speedkitten,

We will proceed to close this thread since we have not heard from you. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards, 

Jean O.  

Intel Customer Support Technician