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Hi @Pandu25,
Thank you for posting here in our community. To clarify the your inquiry about driver-level frame generation for Intel Arc GPUs, kindly provide detailed responses to the following questions.
- Please provide the SSU log report and share it here so I can review your system's configuration.
- Have you experienced any performance issues or limitations with your current Intel Arc GPU setup that you believe frame generation could address?
- Are there particular technical specifications or capabilities you expect from a frame generation feature on Intel Arc GPUs?
Intel is continuously working on improving their GPU drivers and features, we have an extensive ongoing program of research and development covering a rich and varied scope of topics. As a general corporate policy, our technical support staff does not comment on unannounced Intel® products, future technologies, or technology trends.
Visit our Newsroom for the most recent announcements and news releases. In addition you may check these articles below:
Information on Intel® XeSS (Xe Super Sampling)
Is Intel® XeSS Integrated into Game Engines?
Intel® Arc™ Graphics Gaming Technologies
Looking forward to your response.
Warm regards,
Randy T.
Intel Customer Support Technician
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Hello Randy
Yes i have performance issues with my Asrock B580 it performs worse than my old Zotac 3060 Ti. I tried out my i9 10850k and then changed to a new I5 11600kf nothing changed for the B580. It struggles in DX9,DX11 games. Team Fortress 2 runs great on my old 3060 ti at 144 but the B580 drops frames and freezes. i just dont know what to do with this gpu REBAR is on. I hope driver level frame gen for intel gpus would help with games it struggles since XESS 2 isnt supported in many games it certainly would help in Monster Hunter Wilds, Helldivers 2 and other games
Overhead issue reduces the B580s performance back causing low fps
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Я бы пожелал дополнительно спросить - будет ли реализация аналога VSR от AMD или DSR\DLDSR от NVIDIA, что бы пользователи видео ускорителей от Intel могли выставлять более высокое разрешение экрана в приложениях и играх, для лучшего качества изображения? Например, имея rx6600 было очень удобно в PUBG играть на 1080р мониторе с разрешением экрана в игре - 1440р
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Hello@PsiHoloG please create a separate ticket so we can further assist you.
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Hi @Pandu25,
I will coordinate your feedback internally for future improvements and ensure a better experience. In the meantime, I would like to further investigate the low performance issue with the game to attempt replication on my end. If you would like to proceed, please provide the necessary information below:
- Could you let me know the origin of the game? Where did it come from, and where did you download it?
- Have you previously performed a clean installation of the graphics driver, before using either an older or the latest version?
- Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay.
- Additionally, you may follow this guide on how to report performance issues in the game.
I look forward to your response and am committed to resolving your issue promptly.
Warm regards,
Randy T.
Intel Customer Support Technician
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my b580 just doesnt perform well with my 11600kf with rebar on in Helldivers 2, MH wilds and more . im just hoping for more optimizations for dx9, dx10 and dx11 and fixing the overhead issue alongside adding driver level xess 2 with frame gen since many games dont have that option.
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Hi @Pandu25,
Thank you for your valuable insights. It seems further investigation is not needed for now. What I will do is coordinate your request internally to enhance user experience. While there is no specific ETA for when these updates can be applied to the cards, we will do our best to meet your expectations. Once again, thank you for your feedback. If you wish to proceed with investigating the issue with a specific game, please feel free to submit a new ticket so we can further assist you. Rest assured, the optimization request for this API's will be coordinated.
Warm regards,
Randy T.
Intel Customer Support Technician
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I forgot to add optimizations for OpenGL would be great aswell. Is there any news on the overhead issue?
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Hi @Pandu25,
This is noted, as of now, Intel hasn't released an official statement about the B580 CPU overhead issues. However, they are aware of the problem and are actively investigating it Given the attention this issue is getting, we can probably expect an update from Intel soon.
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Hi @Pandu25,
It appears we need to further investigate the issue you raised as it falls under a performance issue. To provide a fix, I need to collect some information from your end for testing.
Regarding the other titles, please create a separate thread for each game so that we can investigate the issues individually. This helps avoid mixing up the steps provided for each game.
Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community
Specifically, I need the CapFrameX data and the driver you tested that is having an issue. Kindly follow the instructions below.
If you have any more questions or need further clarification, please let me know.
Regards,
Randy T.
Intel Customer Support Technician
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Hello,
I will make seperate threads for the games, the main focus of this thread was getting more optimization towards dx9, dx10, dx11 and opengl and getting driver level xess 2 with frame gen similar to AMD's AFMF2
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Hi @Pandu25,
PC games and applications often require a graphics card compatible with specific Application Programming Interfaces (APIs) such as OpenGL*, DirectX*, OpenCL*, or Vulkan*. Intel Graphics supports a wide range of these APIs. To provide a fix or optimize the driver for these APIs, we need at least one game to investigate. This allows us to test the game and pinpoint the performance issue you mentioned. Could you please let us know which game you would like us to proceed with?
Regards,
Randy T.
Intel Customer Support Technician
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Hello
I'll start with Helldivers 2 since it runs worse with newest update. City maps drop below 40 fps
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Hi @Pandu25,
Thank you for your response. To troubleshoot the problem, I need to obtain the game settings, use CapFrameX, and verify the graphics driver you are using. You can follow the instruction here since i already have your SSU log report.- Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community
Regards,
Randy T.
Intel Customer Support Technician
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Hi @Pandu25,
Just checking in on my previous message regarding your inquiry. Have you had a chance to review it? If you need more information or have any questions, feel free to reach out. I'm here to help!
Regards,
Randy T.
Intel Customer Support Technician
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I will be selling my B580 since it wont work with 11th gen with rebar on. Looks like i need a 9800x3d just to get decent frames, it runs worse than my 3060 ti cause Intel remains silent over the overhead issue
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Hi @Pandu25,
Resizable BAR is a feature that can improve gaming performance by allowing the CPU to access more of the GPU's memory at once. However, compatibility and performance can vary depending on the specific hardware and software configurations.
Intel is committed to addressing performance concerns and regularly works on updates and optimizations. While it may take time, your feedback is crucial in helping them understand and resolve these issues. Keeping an eye on Intel's official channels for any updates or patches can be beneficial.
Your feedback is valuable, and sharing your experience can help drive improvements in future products.
Thank you for understanding.
Regards,
Randy T.
Intel Customer Support Technician
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Im just frustrated that the b580 doesnt work with 11th gen and right now we only got a statement about the overhead issue. it just feels like intel doesnt really care about that issue. what am i supposed to do with my b580 now? its just an expensive paper weight.
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