Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
3476 Discussions

For the third time coming here to say performance problems when playing streaming on discord

AsterCrash
New Contributor I
1,214 Views

Good evening, I'm coming here again. I'm having performance issues when streaming while playing. I'll send the files as xcapframe and SSU.

Hardware acceleration disabled in Discord
Enabled efficient video decoding and Cisco System codec.

The game I tested and made the xcapframe for was RE8, but it happens with all my games, even Nikke, which is the lightest on my PC.

0 Kudos
21 Replies
DeancR_Intel
Moderator
11 Views

Hi AsterCrash,


Thank you for the update on your testing with the new driver using DDU. I'm glad to hear there was significant improvement after the clean installation - that's excellent progress!


I need to clarify a few points to ensure we provide you with the most appropriate support:


You mentioned that you feel it "could be a little more optimized, like the one from Windows itself." Could you please specify:


  • What specific behaviors or issues are you still experiencing that you'd like optimized?
  • Are these optimization requests related to your original issue that we've been troubleshooting?
  • Or are these new performance enhancement requests separate from the initial problem?


Please let me know which category applies and provide the specific optimization details so I can assist you appropriately.


If these optimizations are directly related to your original issue, please provide detailed descriptions of each specific behavior you'd like improved.


If these are new/separate optimization requests, I'd recommend creating a separate support thread for these specific performance concerns.


Best regards,


Dean R.

Intel Customer Support Technician


0 Kudos
Reply