Forza Horizon 3

[ValiantMonster]

Hello guys,

I tried play Forza Horizon 3 but every time it says "unsupported graphic card detected (FH204)". 
I have Arc B580 and latest driver installed. I tried with my friends xbox account and i tried crack too but its same all. Are we have a solution, thank you.

[VonM_Intel]

Hi ValiantMonster,

Thank you for posting in our Community and for sharing the details of what you’ve tried so far. Unsupported graphics card detected (FH204) can occur due to several reasons: An external video card may be installed, which can disable the integrated graphics chipset of the processor. It's advisable to check if the Intel® graphic chipset is visible in the device manager. The driver for your Intel® Graphics Controller might be incorrect. There may be a mismatch between the driver and the operating system version, such as attempting to install a 64-bit driver on a 32-bit OS. You might not have Intel® Graphics installed at all. The Intel® Driver & Support Assistant may fail to update the driver, and using a generic Intel® Graphics Driver instead of the customized driver from your computer manufacturer can lead to issues. Let’s see if we can get this sorted out for you. Before we move forward, I’d like to clarify a few details so we can better pinpoint the cause:

1. Could you please confirm which platform or launcher you’re using to play the game? Is it the Microsoft Store / Xbox app, or through Steam?

2. Are you running the official version of Forza Horizon 3? (Please note that modified or cracked versions of the game often cause compatibility and driver-related errors.)

3. What is your current Windows version and build number? (You can check by typing “winver” in the Start menu.)

4. Have you tried performing a clean driver installation using the latest Intel® driver (32.0.101.8136) with Display Driver Uninstaller (DDU) before reinstalling?

5. Do you notice the same issue if you launch the game in windowed mode or with lower graphics settings?

If possible, please also share a screenshot of the exact error message you’re seeing. This can help me verify whether it’s a driver or game-side detection issue. Additionally, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue. Once I have this info, I’ll guide you through the next steps and see if there’s a workaround or driver tweak that can help resolve it. 

Have a nice day!

Best regards,

Von M.
Intel Customer Support Technician

[VonM_Intel]

Hello ValiantMonster,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello ValiantMonster,

Since I haven't received any response from you recently, I will go ahead and close this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician