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Hello,
I have been encountering oddly poor performance lately in CS2 with my Arc A750 GPU.
Before the update on 5/23/2024, I was generally getting around +250 fps, and rarely going below 240 fps in all game modes, casual or gun games being the most difficult to render game modes as the concurrent players on the server is highest on those.
Now after the update I am getting anywhere from 150-230 fps with frame times being all over the place, and this being especially noticeable on a 240hz esports monitor hooked up via Display Port to the GPU.
I have asked around from friends on both AMD and NVIDIA GPUS, and have confirmed that this doesn't seem to be an issue on those cards (RTX 2060&3050 and 3060, and RX6600XT most notably). This is somewhat of a let down, since the A750 8gb was touted as being comparable to those cards, which get +300fps with consistent frame times without breaking a sweat.
I am aware that you are working on optimizing DX11 and DXVK at the moment, but seeing as this being the most played title on steam, when comparing concurrent player at any given moment, it does leave me wondering where your focus in optimizing games lies. This being a highly competitive title, it really leaves no option for customers than to choose another manufacturers card, with such a specific problem hindering a truly competitive experience.
To be totally transparent, I am running the card with ReBar enabled, 32gb ddr4 ram and an i5-12400f (which was capable of reaching this +300fps threshold on the above named cards).
- Tags:
- Counter-Strike 2
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Hello jxn
Thank you for posting in the communities. From the date you have mentioned, are you referring to the 31.0.101.5534 driver? If you are, have you tried the latest 31.0.101.5592 version? You may also share your SSU logs so we can be more familiar with your system. I will be waiting for your reply.
Ramyer M.
Intel Customer Support Technician
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Hello jxn,
Thank you for sharing this details. For now kindly please allow us sometime to analyze this information and I promise to get back to you as soon as possible.
Ramyer M.
Intel Customer Support Technician
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Hello jxn,
Thank you for patiently waiting. In the interest of delving deeper into the matter at hand, are you accessing the game via Steam or with another gaming platform? It would be advantageous as well if you could share the CapFrameX results with us, enabling a comprehensive evaluation of the game's performance.
For instructions on how to produce the CapFrameX logs, you may check this link: https://community.intel.com/t5/Intel-ARC-Graphics/Need-help-Reporting-a-bug-or-issue-with-Arc-GPU-PLEASE-READ-THIS/m-p/1494429#M5057
Should there be any challenges in locating the "Configuration" folder, it is recommended that a Configuration folder be manually created within the CapFrameX directory/folder.
We will be waiting for your reply.
Ramyer M.
Intel Customer Support Technician
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Hello jxn,
I am just following up on the information we requested. Feel free to let us know about this information as this will help us determine the next steps needed to resolve the issue.
Ramyer M.
Intel Customer Support Technician
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Hello jxn,
I hope you are doing well. As we have not heard a response in the past few days, we will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.
Ramyer M.
Intel Customer Support Technician

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