Graphics do not appear properly in METAL SLUG XX.

[DanSun]

METAL SLUG XX is blurred on Intel Arc A770 and displays incorrect graphics.
The game was purchased from Steam and the screen is as it should be, as shown in the following video:
https://www.youtube.com/watch?v=Tqgre3PVmwM&t=140s

[RamyerM_Intel]

Hello DanSun, 

Thank you for posting in the communities. I want to let you know that this has been a known issue based on this article: https://www.intel.com/content/www/us/en/support/articles/000095996/graphics.html. However, we can still try some troubleshooting steps. In order for us to do that, we need to be more familiar with your system. I just want to ask: what driver version are you currently experiencing this issue with? Better yet, you may also send us your SSU logs. You may download it at this link: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html. I'll be waiting for your reply.

Ramyer M. 

Intel Customer Support Technician  

[DanSun]

I use the 5379 driver.
If the problem information has already been officially posted, I don't think I can provide any more information until the problem is fixed.
We will contact you again in the future if this issue is not resolved.

[RamyerM_Intel]

Hello DanSun, 

Thank you for letting us know about the driver version. For now I will proceed in coordinating this with our team and post an update on this thread once a resolution is available. 

Ramyer M.

Intel Customer Support Technician

[RamyerM_Intel]

Hello DanSun,

We would like to thank you for reporting this issue. Our priority is to target the most popular games and apps to focus our efforts on providing a high quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout 2024 and beyond. While we can’t accommodate your request at this time, please watch this article on our website for any possible changes to this situation

Ramyer M.

Intel Customer Support Technician