Help to update GPU driver version

[GokuStar]

Hi there i am trying to play a game on my laptop but getting the following error: 

"The Gpu driver version (31.0.101.4032) does not meet the recommended (32.0.101.6129) for running cal of duty blck ops"

Could you please point me to the right direction on how i update and send me step by step guide how to do so if its okay?

[AlHill]

We need to know which graphics you have.

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]

[maria456]

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@GokuStar wrote:

Hi there i am trying to play a game on my laptop but getting the following error: 

"The Gpu driver version (31.0.101.4032) does not meet the recommended (32.0.101.6129) for running cal of duty blck ops"

Could you please point me to the right direction on how i update and send me step by step guide how to do so if its okay?

---

To fix the GPU driver error for Call of Duty: Black Ops, identify your Intel GPU in Device Manager, download the latest driver from Intel's website or use the Intel Driver & Support Assistant, install it, restart your computer, and then verify the updated driver version in Device Manager.

[AlHill]

@maria456   The issue is likely that the OPs hardware does not support the version of the driver being reported by the game or app.  That is why I asked for the report and what graphics the OP has. 

You cannot solve a problem until you know what the problem is.

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]