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INTEL SOFTWARE

FtyFonseca
Beginner
765 Views

muchachos alguien sabe como solucionar esto? es la nueva actualizacion de mi intel graphics y me sale esto en el menu de inicio de la aplicacion

FtyFonseca_0-1734147500096.png

 

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5 Replies
VonM_Intel
Moderator
650 Views

Hi, FtyFonseca.

Por favor, ten en cuenta que solo puedo apoyarte en inglés. He utilizado una herramienta de traducción web para traducir esta respuesta, por lo tanto, puede haber alguna traducción inexacta.


Thank you for posting in our Community.

I understand you're facing an issue after the recent Intel Graphics update. Apologize for the confusion. Could you please change your system's language to English? Sometimes changing the system language to English can help identify specific error messages more easily.


Did the issue start immediately after the update, or did it happen after a specific action or change on your system? Was the application working fine before the update, or have you experienced similar issues with previous versions of the driver? Additionally, I'd like to delve deeper and verify specifics like the operating system, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable us to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue. Also, If you have done any other tests please let me know the details so we don't cover the same ground twice.


Have a nice day!


Best regards,

Von M.

Intel Customer Support Technician


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Earl_Intel
Moderator
596 Views

Hi FtyFonseca,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.


Best regards,

Earl E.

Intel Customer Support Technician


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VonM_Intel
Moderator
532 Views

Hi, FtyFonseca.

 

I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Von M.

Intel Customer Support Technician


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MiguelDavila
Beginner
393 Views
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MiguelDavila
Beginner
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