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Hi DGREXX,
Thank you for posting at Intel Community Forum
For me to properly address this concern, please generate System Support Utility (SSU) report to have a better understanding of your system components. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*
I hope to hear from you soon!
Best regards,
Jed G.
Intel Customer Support Technician
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Hello DGREXX,
I wanted to follow up to see if you had a chance to look over the information I posted. Your feedback at your earliest convenience would be greatly appreciated so we can move forward with resolving this matter.
Best regards,
Jed G.
Intel Customer Support Technician
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Hello DGREXX,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Jed G.
Intel Customer Support Technician

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