Intel Arc A750 Driver Problems/Display Problems Acer Predator XB273K

[phaitonican]

Hello,

I recently bought the Intel Arc A750 and I really like it especially the AV1 hardware encoder and decoder.

Unfortunately, after switchting my display to the Acer Predator XB273K (which is not the newest monitor out there) I stumbled upon some smaller issues.

These are:

- the display supports NVIDIA's G-SYNC, unfortunately in the Intel Graphics Control Room there is no option to enable Adaptive Sync (as it was the case with my other Monitor which had AMD's FreeSync)

- when the display goes into Standby Mode after several minutes, the refresh rate always falls back to 60Hz from 120Hz which I then have to manually put into 120Hz again. The 120Hz will sometimes not stick after setting it again, so I have to reconnect the DP Cable in order I can change it again so it sticks

- The Windows Settings don't seem to find a HDR Certification (but I can enable it to have 10bit colros)

I hope you can help me with this, I would really appreciate it. Thank you very much.

Yours,

phaitonican

[Hugo_Intel]

Hello phaitonican

Thank you for posting on the Intel® ARC™ Graphics Communites.  

We understand you have opened a (chat/email/phone) support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel, in case that you have further questions, please open a new thread. 

Thanks for your understanding.  

Best regards, 

Hugo O.  

Intel Customer Support Technician.