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Intel Arc A770 (Driver 32.0.101.6653): Random crashes in .NET 8 apps.

blueskyrt
Beginner
277 Views

System specs:

OS:Windows 11 pro 24h2 
CPU: Intel Core i5-14600KF
GPU: Intel Arc A770 16GB
RAM: 32GB DDR4 
Gigabyte B760M Gaming X AX DDR4
650W PSU

When launching a program developed with .NET 8, there is a high probability that the program will crash or become unresponsive, leaving an application crash error log in the system Event Viewer with the exception code 0xc0000005. I have already tried the following steps: 1. A clean installation of Windows 11. This did not resolve the issue. 2. Rolling back the driver to version 32.0.101.6314 WHQL. The issue disappeared. (Note: I have not tried any other driver versions besides this one. In fact, the issue also exists in version 32.0.101.6651 WHQL, but just as I was about to report it, you released version 32.0.101.6653.) I have captured the application logs before and after the crash and attached them in the attachment.

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blueskyrt
Beginner
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This is the supplementary log files and kernel dump files along with the Intel SSU report. Here is the OneDrive link.https://1drv.ms/u/c/a48534e3650a3b08/EdTwoAad4ZNKndAwW5vqe5gBET0udlTcqVKSafqDnsM7xQ?e=B9NiDX  

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RandyT_Intel
Moderator
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Hello @blueskyrt 

 

Thank you for reaching out to our community. To help us investigate the issue and provide assistance, please share the following details with me.

 

  • What troubleshooting steps have you attempted besides testing versions 6651 and 6653?
  • Have you updated the BIOS or reset it to default settings to test the system again?
  • Have you tried running the .NET 8 program on another machine to determine if the issue continues?
  • Which applications are affected, so I can verify internally for any known issues?
  • Have you checked for Windows updates or patches that might resolve compatibility problems with .NET 8?
  • Have you tried running the program in safe mode or with minimal startup programs to see if the issue persists?

 

Once I have this information, we can start from there.  In addition, I will also report this to our development team to check if we can do something on the driver.

 

Looking forward to your response.

 

Regards,

 

Randy T.

Intel Customer Support Technician

 

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blueskyrt
Beginner
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Thank you for your support! I don't know what happened either. Today I tested the Python script 100 times and couldn't reproduce the previous issue. I can only assume the bug has disappeared. Please close and delete this thread to avoid misleading other users. Thank you!

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RandyT_Intel
Moderator
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Hello @blueskyrt 


Thank you for the update! I'm glad to hear that the issue seems to have resolved itself. I will proceed with closing and deleting this thread. If you need any further assistance in the future, please don't hesitate to reach out.


Regards,

 

Randy T.

Intel Customer Support Technician


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