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Intel Arc A770 (Driver 32.0.101.6653): Random crashes in .NET 8 apps.

blueskyrt
初學者
490 檢視

System specs:

OS:Windows 11 pro 24h2 
CPU: Intel Core i5-14600KF
GPU: Intel Arc A770 16GB
RAM: 32GB DDR4 
Gigabyte B760M Gaming X AX DDR4
650W PSU

When launching a program developed with .NET 8, there is a high probability that the program will crash or become unresponsive, leaving an application crash error log in the system Event Viewer with the exception code 0xc0000005. I have already tried the following steps: 1. A clean installation of Windows 11. This did not resolve the issue. 2. Rolling back the driver to version 32.0.101.6314 WHQL. The issue disappeared. (Note: I have not tried any other driver versions besides this one. In fact, the issue also exists in version 32.0.101.6651 WHQL, but just as I was about to report it, you released version 32.0.101.6653.) I have captured the application logs before and after the crash and attached them in the attachment.

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blueskyrt
初學者
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This is the supplementary log files and kernel dump files along with the Intel SSU report. Here is the OneDrive link.https://1drv.ms/u/c/a48534e3650a3b08/EdTwoAad4ZNKndAwW5vqe5gBET0udlTcqVKSafqDnsM7xQ?e=B9NiDX  

RandyT_Intel
主席
385 檢視

Hello @blueskyrt 

 

Thank you for reaching out to our community. To help us investigate the issue and provide assistance, please share the following details with me.

 

  • What troubleshooting steps have you attempted besides testing versions 6651 and 6653?
  • Have you updated the BIOS or reset it to default settings to test the system again?
  • Have you tried running the .NET 8 program on another machine to determine if the issue continues?
  • Which applications are affected, so I can verify internally for any known issues?
  • Have you checked for Windows updates or patches that might resolve compatibility problems with .NET 8?
  • Have you tried running the program in safe mode or with minimal startup programs to see if the issue persists?

 

Once I have this information, we can start from there.  In addition, I will also report this to our development team to check if we can do something on the driver.

 

Looking forward to your response.

 

Regards,

 

Randy T.

Intel Customer Support Technician

 

blueskyrt
初學者
370 檢視

Thank you for your support! I don't know what happened either. Today I tested the Python script 100 times and couldn't reproduce the previous issue. I can only assume the bug has disappeared. Please close and delete this thread to avoid misleading other users. Thank you!

RandyT_Intel
主席
343 檢視

Hello @blueskyrt 


Thank you for the update! I'm glad to hear that the issue seems to have resolved itself. I will proceed with closing and deleting this thread. If you need any further assistance in the future, please don't hesitate to reach out.


Regards,

 

Randy T.

Intel Customer Support Technician


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