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Intel Graphics Software - WHQL Certified Driver Updates on/off Toggle Bug

Geminate
Beginner
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WHQL Certified Driver Updates on/off Toggle reverts to OFF after turning it on and minimizing, and when selecting another menu item and going back to the Home menu item.  It will not stay on ever, and this bug has been there for three driver updates.  It is irritating and I NEVER want uncertified drivers installing behind my back compromising system security and causing unwanted operating system behaviors.  How could this not be addressed for three consecutive IGS updates? 

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JeanetteC_Intel
Moderator
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Hello Geminate,

 

Thank you for posting in Intel Communities.

 

To better understand the root of the issue, I would appreciate more information about your system. Please provide the following key details for further investigation:

 

  1. Specify the exact driver versions where the issue occurs.
  2. Share a short video clip demonstrating the issue.
  3. Additionally, I would greatly appreciate it if you could share your system configuration so I can thoroughly examine it and offer an accurate solution. You can do this by downloading the Intel® System Support Utility for Windows* software. Once the download is complete, launch SSU.exe.
    • Scan: Check the box for Everything.
    • Click Scan.
    • Review: When the scan is finished, click Next.
    • Click Save (.txt).
    • Attach the SSU log file in your reply.

 

I look forward to your response.

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician


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