Intel arcでパフォーマンスが出ない原因について

[kouei]

Intel arc A580を使ってますが、ゲームによって正常なパフォーマンスが出る場合と出ない場合が極端で、自分なりに色々調べてみたところ、VRAMのクロックがGDDR6にしては極端に遅い2000MHzに固定されていることに気づきました。NVIDIAのGTX1660superのGDDR6が5000MHzだったのにたいして2000MHzなので、VRAMのクロックの低さがボトルネックになっているのでは?と考えました。ドライバーの更新でVRAMのクロックを上昇させる、またはIntel graphics softwareにてVRAMのクロックを調整する機能を望みます。

[RandyT_Intel · Accepted solution]

Hi kouei,

英語での対応しかできませんので、ご了承ください。私はこの回答を翻訳するためにWeb翻訳ツールを使用したため、不正確な翻訳がある可能性があります

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action. 

• Please provide the SSU log report so we can review your system information.
• Have you tried performing a clean installation of the graphics driver using DDU before installing the latest driver version?
• Any hardware and software changes made on the system?
• What troubleshooting steps have you tried so far to fix the issue?

This issue has been fixed in driver 32.0.101.6632. Install this or a newer driver and let me know if this work. You may also check this article: Intel® Graphics Software VRAM Performance Tuning Settings Not Working...

Once I have this information I will try to replicate the issue on my end. I look forward to your response and am committed to resolving your issue promptly.

Warm regards, 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hi kouei,

I noticed that the thread has been marked as "Solution Accepted."

Could you please confirm if the issue has indeed been resolved to your satisfaction? If so, I will proceed with closing this thread. However, if you are still experiencing any problems or need further assistance, please let me know, and I will be more than happy to help.

Thank you for your cooperation and understanding.

Warm regards, 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hi kouei,

Since I have not heard from you, I will be closing this thread and no longer be monitored. Please feel free to contact Intel Customer Support or create a new thread. We are eager to hear your feedback on the troubleshooting steps we've suggested. 

Warm regards, 

Randy T. 

Intel Customer Support Technician