Marvels spiderman 2 Photo Bug

[Rudiko]

In the mission "Show me New York" during the photo taking part, it shows subject obscured all the time, changing graphics settings did nothing. After skipping the mission with a save from steam all the photo op missions on the map have the same bug

1. I am on the latest version of the game

2. My drivers are all updated

3. I have tried doing a complete clean reinstall of gpu drivers

4. I have also tested on my other system with a Nvidia 1660 and the bug did not occur.

SSU is attached

[Mike_Intel]

Hello Rudiko,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. What is your game launcher?
2. Was it working fine before?
3. If working fine before, did you change any settings before the issue started?
4. Can you share video of the issue?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Rudiko]

1. Steam

2.&3. No, It was never working. also i am not the only  arc gpu user facing this issue

[Mike_Intel]

Hello Rudiko,

Thank you for the update.

Please try to reinstall the latest driver using DDU method. Kindly refer to the link below for the steps and latest driver:

https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Rudiko]

Did as instructed, bug is still there.

[Rudiko]

 Seems the developers are working on it.

[Mike_Intel]

Hello Rudiko,

Thank you for the update.

It seems like the game developer is now working on the fix for the issue that you mentioned on this thread.

That also means they have enough data for the issue and working for the fix. However there is no ETA.

Do you still have additional questions or clarifications.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Rudiko,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Rudiko · Accepted solution]

The update that came out today seemed to have fixed the bug.

[Mike_Intel]

Hello Rudiko,

Thank you for the update and I am glad that the issue is now fixed.

Since the issue is fixed, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician

[RKaiser]

Hello team,

Just to inform you, this issue has not fixed yet. Playing the latest version (v1.212.1).
GPU: Intel Arc A770

Thanks.