Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
2765 Discussions

Performance Problems on Hogwarts Legacy in newer 4314/4335 driver.

ninmiao
Beginner
‎05-11-2023 03:50 PM
1,898 Views

Hi,

 

I have an A770 8GB GPU to run Hogwarts Legacy. Recently, I upgraded the driver into new 4314 WHLQ version, then Hogwarts Legacy met serious performance problems, including unstable FPS, frozen and low GPU activity rate (Only 60%-70%).

 

Tried 4335 beta driver, the problems are still there.

 

Finally, I degraded the driver into 4146, then the problems are solved. The GPU activity was back to 90%-100% and FPS because stable.

 

It is noted all tests kept the same setting in the game and tested in the same scenarios of game.

 

Thanks for your help.

0 Kudos

Link Copied

3 Replies
Hugo_Intel
Employee
‎05-12-2023 03:22 PM
1,860 Views

Hello ninmiao


thank you for posting on the Intel® ARC™ Graphics Communites. I am sorry you are experiencing performance issues when playing Hogwarts Legacy on your system.


I see that you have tested the latest BETA and WHQL drivers. If not done yet, please do a clean installation of the same driver by installing the current version using Display Driver Uninstaller, and once uninstaller and while in safe mode install and test either version 31.0.0101.4335 or 31.0.101.4314.


If the issue still happens, share with us the following information:


  • Share a short video showing the issue.
  • Share a screenshot of the in-game graphics settings.
  • What distribution service was the game downloaded from?
  • Create a log file with the Intel® System Support Utility and attach it to your response to get more information about the hardware configuration.


Best Regards,


Hugo O.

Intel Customer Support Technician.


0 Kudos
Copy link
Hugo_Intel
Employee
‎05-17-2023 02:56 PM
1,804 Views

Hello ninmiao

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician. 







0 Kudos
Copy link
Hugo_Intel
Employee
‎05-23-2023 04:31 PM
1,749 Views

Hello ninmiao

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.