Poor performance in HELL LET LOOSE and low GPU usage

[wawajiao]

Performance of A770(16G) in HELL LET LOOSE is poor and GPU usage is around 50%

[Andres_Intel]

Hello wawajiao,

Thank you for posting on the Intel communities. I see that you are having performance issues while playing Hell Let Loose with your Intel® Arc™ A770 Graphics (16GB). As a gamer I understand that we always want the game to run fluently, I will be glad to help you.  

To have a better understanding of the situation, please answer the following questions:

• Is the graphics card an Intel Branded Card or is it from another brand?
• What tool did you use to check the GPU usage?
• Take screenshots of the game settings, in case we need them to replicate the issue.
• Are there FPS drops or low FPS? If so, what is the FPS the game is running at?
• To know your software and hardware information, download and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.  

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello wawajiao, 

Were you able to generate the report of the Intel® SSU to check your system environment?   

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Andres_Intel]

Hello wawajiao,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician