Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
1790 Discussions

Problem with newer drivers

H3V_Georg
Beginner
1,161 Views

Hello everyone
I have a problem that i cannot install newer drivers since 4255.  With all new version, my system become unstable. when I want to change an app or just open a browser, while my game or another app is open, my drivers crash and sometimes  my whole system even drop to death blue screen. Right now i'm sitting on 4146, and it working perfectly. Maybe someone know,  what is going on. Also, for some really  strange reason, this problem very similar to AMD drivers problem, when i had an RX5700 XT. I'm starting to think, that problems came to me 'cause of my AMD Ryzen 5 5500 processor. 

Labels (2)
0 Kudos
3 Replies
Hugo_Intel
Employee
1,093 Views

Hello H3V_Georg


Thank you for posting on the Intel® ARC™ Graphics Communites. I am sorry you are experiencing system crashes whit your Intel® Arc™ GPU.


Please share with us the following information to assist with this issue:



Best Regards,


Hugo O.

Intel Customer Support Technician.


0 Kudos
Hugo_Intel
Employee
1,057 Views

Hello H3V_Georg


I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician. 


0 Kudos
Hugo_Intel
Employee
1,008 Views

Hello H3V_Georg

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best Regards, 

 

Hugo O.  

Intel Customer Support Technician.


0 Kudos
Reply