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Bem, eu atualizei recentemente. Eu tinha um GTX1060 6 GB, o que me dava 144 Hz a 1920x1080 no meu monitor; no entanto, com minha recente compra do Arc B580, usando o cabo Ugreen HDMI 2.1, ele está me dando apenas 60 Hz a 1920x1080. Baixei o DDU para desinstalar drivers gráficos antigos, instalei os Intel e nada mudou; Eu ainda tenho meus 60 Hz.
Meu monitor é um GN246HL ACER, com entradas HDMI, VGA e DVI.
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Hi @Drakkar,
Informamos que só posso apoiá-lo em inglês. Usei uma ferramenta de tradução da web para traduzir essa resposta, portanto, pode haver alguma tradução imprecisa
Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.
- Please provide the SSU log report and share it here so I can review your system's configuration.
- Have you tried installing the latest BIOS on your computer?
- Are you using a direct connection, or are you using video adapters, converters, or a docking station?
- Have you tried using a different HDMI cable?
I look forward to your response and am committed to resolving your issue promptly.
Warm regards,
Randy T.
Intel Customer Support Technician
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1° OK
2°Yes, I have the latest version. I have an MSI PRO B650m-p.
3° Yes, I'm using it that way.
4° Yes.
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Hi @Drakkar,
Can we try this step, Install the latest Display's INF file for your display.
- Some displays will require an update to their firmware. Consult with your display manufacturer for instructions on how to update it.
Randy T.
Intel Customer Support Technician
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I think I've "discovered" the problem, as I said, my monitor has HDMI, DVI and VGA inputs. It seems that the monitor only delivers 144hz over DVI, which seems strange to me, but I think the problem is with my monitor.
Thanks for your attention.
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