Rise Of The Ronin Infinite Loading Screen - Intel Core Ultra 5 125H + Intel Arc 7-cores

[roke2244]

Hello

Rise Of The Ronin on the Intel Core Ultra 5 125h paired with the Intel Arc 7-cores is showing an infinite loading screen after the short cutscene that happens after the character creation. It hangs on a black screen showing the loading icon but it doesnt reach in game. Tried different settings, reinstallation and verifying game files with the same results. The latest gpu drivers are being used. 

Specs:

Intel Core Ultra 5 125h

Intel Arc 7-cores

16 gb ddr5

win 11 23h2

Driver : 32.0.101.6647

[DeancR_Intel]

Hi roke2244,

Thank you for posting in the Community.

To assist you more effectively, could you please provide some additional information?

• Was the game working correctly before, or is this a new issue?

• Have you tried any troubleshooting steps so far? Knowing what you've already attempted will help us avoid repeating steps and focus on new solutions.

• Were there any recent changes to your system or game settings before the issue occurred?

• Have you tried performing a clean installation of the graphics driver? This can sometimes resolve issues by ensuring a fresh start with the latest driver. You can follow the steps provided in this link: Clean Installation of Intel® Graphics Drivers in Windows* Here's the link for the latest graphics driver version 32.0.101.6647. You can download it from the Intel website here: Intel® Graphics Driver 32.0.101.6647.

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi roke2244,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi roke2244,

Since I have not heard from you, I will be closing this thread and no longer be monitored. If you wish to continue with the troubleshooting, please feel free to contact Intel Customer Support or create a new thread.

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi roke2244,

Since I have not heard from you, I will be closing this thread and no longer be monitored. If you wish to continue with the troubleshooting, please feel free to contact Intel Customer Support or create a new thread.

Best regards, 

Dean R. 

Intel Customer Support Technician