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I upgraded the video driver on my HP laptop this morning, Prior to the upgrade MS FS 2024 worked but now won't due not being up to being able to handle shader model 6.7. The update seemed to downgrade the shader model to 6.6 whereas an update I did a few weeks ago had updated the shader model to 6.7 so MS FS 2024 would open - can I somehow revert back to the prior version so I can get back to shader model 6.7 please?
Intel Iris Xe Graphics
Software 1.80.5684.2
Driver 30.0.101.1191
Shader model 6.6
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Hello GarySm83,
Thank you for posting in Intel community Forum.
For me to further check this, please help provide the following details:
- What is the complete model of the HP laptop?
- What is the complete model of the processor?
- Can you share some screenshots or video of the issue?
- What are the troubleshooting steps that you tried so far?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello GarySm83,
I hope this message finds you well.
Were you able to check the previous post?
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello GarySm83,
I hope you are having a good day.
I am sending another follow up on the information that I requested.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question as this thread will no longer be monitored.
Thank you and have a great day.
Best regards,
Michael L.
Intel Customer Support Technician

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