Solidworks ARC370M

[Tom007]

Hi folks, 
I have an Asus laptop with an Intel 12700H and a ARC370M and I've been trying to run Solidworks in vain, despite using the settings from another post where I had to change some values in my regedit (00000008 value and 4000080 they said). Actually when I run Solidworks it does work but after several minutes it uses 10Go of RAM and my computer crashes due to RAM saturation. Does anyone know what other settings/value I could change/use ? Thanks in advance

[JeanetteC_Intel]

Hello Tom007,

Thank you for posting in Intel Communities.

I would like to know more about your system details to fully understand where the issue truly lies. Please share the exact

ASUS laptop model that you have and its system specifications link, so I can check further.

Additionally, I would highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

• Scan: Check the box Everything.
• Click Scan.
• Review: When finished scanning, click Next.
• Click Save (.txt). *Please attach the SSU log file as you reply.

Please also share a screenshot of the actual crash error (if you were able to capture one).

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[Tom007]

Hello Jeanette, 
First thanks you for the response, here's the txt files you asked below.
For the specifications of my PC, I have an Asus Zenbook Pro 15 flip OLED called specifically Zenbook UP6502ZD according to Windows.
Here's the link to the full spec of my computer if you need it : https://www.asus.com/be-fr/laptops/for-creators/zenbook/zenbook-pro-15-flip-oled-up6502-12th-gen-intel/techspec/

Thanks in advance for your response and best regards,
Tom

P.S. I am not able to provide a crash report since, due to RAM saturation, my PC completely freezes and I have to force shutdown my PC in my case. 

[JeanetteC_Intel]

Hello Tom007,

Please proceed with a clean installation of the latest generic driver from our download page (version 32.0.101.6045) or by using the Display Driver Uninstaller (DDU). If the issue persists, please proceed with a clean installation (same steps) only this time, use the latest OEM driver version V30.0.101.1631.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello Tom007,

Good day!

I am waiting for an update regarding the details I requested to further check this issue. Kindly let me know about this information so I can identify the next steps that need to be taken to solve this issue.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[Tom007]

Hi Jeanette_C, 
It seems your first solution worked for me so far, so thanks again !

Best regards, 
Tom 

[JeanetteC_Intel]

Hello Tom007,

I'm glad to know that the resolution I shared worked. I will proceed in closing this thread now.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician