Star Wars Battlefront 2 GPU Problem

[JohnElliot]

I'm having problem playing Star Wars Battlefront 2 on my computer.

I have a Intel Arc B580 grapics card that has the latest update.

But when I start up the game there is a message that says I need to update my Intel Driver.

The message reads ''Detected intel driver version #1 32.0.101.6877 06/04/2025 00:00:00 #2 32.0.12033.1030 11/27/2024. The recommended driver version is xx.xx.15.48 or later. Please update you drivers at http://downloadcenter.intel.com before playing the game.''

If I press OK and start the game everthing seems to be working in the menu but when I get into a game it's almost unplayable. Massive FPS drop and it's lagging alot. 

I've tried reinstalling the drivers but the problem is stil there.

Anyone knows how to fix the problem?

[Mike_Intel]

Hello JohnElliot,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Are you using an Intel brand Arc B580?
2. Was it working fine before?
3. What was the last change made before the issue started?
4. What are the troubleshooting steps that you tried before?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[JohnElliot]

Hi! Thanks for the respons.

I'm using a AsRock Intel Arc B580 GPU

I haven't tried the game before on this GPU.

It started as soon as I installed the game.

I've tried reinstalling the latest driver for the GPU and also tried reinstalling the game

But the problem is still there.

[Mike_Intel]

Hello JohnElliot,

Thank you for the update.

 Please try the following steps and check if their will be improvements in the game.

1. Make sure that the BIOS of your board is updated to the latest.
2. Try to install the latest driver using DDU method, please refer to the links below for the latest driver and DDU steps.

https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello JohnElliot,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello JohnElliot,

I hope you are having a good day.

I am sending another follow up to check if you already tried our last recommendation. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician