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Hello Tranian,
Thank you for posting in Intel community Forum.
For me to further check this, please help provide the following details:
- Are you using an Intel brand Arc B580?
- What is the Graphics driver installed?
- How did you update the Graphics driver?
- What are the troubleshooting steps that you tried so far?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello Mike,
Details below:
1.I'm using GUNNIR B580 Tri.
2.Installed 32.0.101.6734 (WHQL Certified)
3. Through Graphics Driver Software auto update
4. Actually, I suspect the issue is caused by the driver update because I've only been using the new computer for two months. Two months ago when I first started using the computer, the latest GPU driver version installed at that time was 32.0.101.6559 (WHQL Certified). At that time, when I played Valorant, the resolution was 1152×864, and the refresh rate for that resolution was the same as my monitor's maximum Hz, which was 180Hz. Not only that, but all resolutions had a refresh rate of 180Hz. After the update, I noticed the current issue, and when I searched online for solutions, I found that some other players with NVIDIA GPUs have encountered similar issues. In their discussions, they also mentioned that the problem occurred after updating the NVIDIA driver. Therefore, I have roughly determined that this issue is caused by the GPU driver update

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