Windows Detecting Less Than Adequate GPU Memory

[L0G1C-B0M8]

I currently run the Asrock PG Arc A770 16GB in my system and when I try to play games like Halo: Infinite (Xbox app), I'm given a warning that my GPU does not have enough memory to play the game (4GB minimum). I have to click "Skip" or "Play anyway" or other options similar the aforementioned words and I have to click through them three to four times before my game begins to load. I have noticed that as I go through the Microsoft Store or the Xbox app to look at all these games (old and new), I notice that for system requirements I apparently don't meet the GPU/V-RAM requirements; and that's despite a few of the games saying Arc A380 (6GB) is supported. And this had been going on for months when I was on Windows 11 23H2. Below is the list of steps I have taken to try to correct the issue and their result:

• I have tried troubleshooting many steps. Below is what I've tried:Updated to latest drivers. Issue continues to persist.Rolled back to each previous driver all the way down to 5522. Issue continues to persist.
• Verified ReBAR was never disabled. Issue continues to persist.
• Every time I uninstalled each set of drivers, I used DDU in Safe Mode; I also ensured any Nvidia and AMD drivers were uninstalled before uninstalling the Arc drivers. Issue continues to persist.
• Made sure Windows 11 was up to date on latest updates. Issue continues to persist.
• Ensured all games and apps were up to date via the Windows Store and their respective game stores. Issue continues to persist.
• Tried disabling the onboard GPU on my i5-136000K. Issue continues to persist.
• Updated Windows 11 to 24H2 and installed all subsequent Windows Updates. Issue continues to persist.

I have attached an SSU detailing my PC specs and other information. Also attached is the screenshot of the Error/Warning box popping up as Halo Infinite begins to load.  If anyone has had this experience but have been able to eradicate it altogether, please let me know. Any assistance is appreciated. 

[JedG_Intel]

Hi L0G1C-B0M8,

Thank you for sharing all the information that you could to help with the investigation. I would like to inform you that this is a known issue and it is currently being investigated. I will get back to you as soon as possible.

Best regards,

Jed G.

Intel Customer Support Technicians

[L0G1C-B0M8]

I appreciate the response. Please keep me posted.