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a770 wwe2k23 issue

BB7
Beginner
8,072 Views

There is a slight problem with the A770 graphics card's support for WWE2K23. I use AMD graphics card everything is fine. When I use the custom superstars downloaded from the community, the decals on my body are incorrect. Like thisQQ截图20230413170458.pngQQ图片20230413171601.png

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9 Replies
Andres_Intel
Employee
8,046 Views

Hello BB7,

  

 

Thank you for posting on the Intel communities. I am sorry to hear that you are having graphic corruption issues with your Intel® Arc™ A770 Graphics, I will be happy to help you.  

 

To have a better understanding of the situation, please answer the following questions: 

 


  

Regards,  

 

Andres P. 

Intel Customer Support Technician


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BB7
Beginner
8,020 Views

I downloaded from the official community within the game, should belong to a MOD. Resizable BAR is enabled.

Resizable BAR enabled.pnggame settings 1.jpggame settings 2.jpg

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BB7
Beginner
8,030 Views

1

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Andres_Intel
Employee
7,992 Views

Hello BB7,

 

 

Thank you for your response. All the information provided has been really helpful.


Please follow the steps below and let us know the results:


 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician


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BB7
Beginner
7,898 Views

I tried the 4255 driver and updating the BIOS to the latest, but the problem persists. Download the game from steam

20230418202911_1.jpg20230418202914_1.jpg20230418203146_1.jpg20230418203222_1.jpg

 

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Andres_Intel
Employee
7,886 Views

Hello BB7,



Thank you for all the steps completed, it has been very helpful.


Last week we released a new graphics Beta driver, please follow the steps below to complete the update as you did before:




Regards,  

 

Andres P. 

Intel Customer Support Technician


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BB7
Beginner
7,863 Views
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Andres_Intel
Employee
7,841 Views

Hello BB7,

 


Thank you for your answer and all the steps done.


I will start with an investigation to provide you with more steps. As soon I have more details I will let you know.

  


Regards,  


Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
7,494 Views

Hello BB7,

 


Thank you for your time.


We have been working on the investigation, our debug team finished investigating this issue and it was root-caused to be an issue with the game code. Intel already notified the game developer so it is on their side to fix it. It would be beneficial if you report the issue to the game developer as well.


For now, we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

  


Regards,


Andres P.

Intel Customer Support Technician


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