editing problem in pirmire pro and after effect

[sojib]

im use last 2 year  arc a 750 and im waiting for full primire pro optimize driver when i running adobe primire pro and after effect when im render my video my cpu use 100% not full gpu use and make slow 

im use  Intel® Graphics Driver 32.0.101.6790 (WHQL Certified) but still not solve problem premire pro and after effect 

and this problem is make intel arc downfall because gamer have youtube channel but their not edit video perfectly 

please solve all video editing problem early

[Deeksha_S_Intel]

Hi Sojib,

We would like to inform you that we are routing your query to the dedicated team for further assistance.

[sojib]

how much time for this support

[RobbieR_Intel]

Hello sojib,

Thank you for reaching out to us. I understand that when rendering a video while using adobe premiere pro and after effect, your CPU usage maximizes usage instead of your graphics card, you also currently have the latest driver installed on your system.

Rest assured, I'll do my best to help you fix this. To further investigate, please answer the following questions:

• Is Resizable Bar (ReBAR) currently enabled on BIOS?
• Was this working fine before?
• What is the manufacturer of your Intel Arc A750?
• What is the current version of your Adobe Premier?

To assist us in analyzing the details of your system and addressing the issue effectively, we kindly ask you to generate a System Support Utility (SSU) report. This report will provide us with comprehensive information about your system's configuration, helping us identify any potential incompatibilities or issues.

To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[sojib]

 this my SSU report 

and me use Adobe Premiere Pro 2025 v25.2.1.002 version

I look forward to your response!

Best Regards

[sojib]

what you all are doing please reply 

[RobbieR_Intel]

Hello Sojib,

Thank you for patiently waiting. Upon further review of the provided System Utility Log, I have noticed that your BIOS is not updated to the latest version. Ensure that your BIOS is updated so that it may benefit from the latest configurations of your Motherboard's Original Equipment Manufacturer. 

Please download TUF GAMING B550M-PLUS BIOS 3621 and ensure to install it accordingly.

Additionally, please try to uninstall your current Adobe Premiere and ensure to download the latest version.

If the issue persists, please let me know.

Best Regards,

Robbie R.

Intel Customer Support Technician

[sojib]

not solve my problem  when i render video cpu 100% and gpu only 30 to 40 % use

please work very good and hard im sure you all solve this problem next driber update

[sojib]

PLEASE YOU ALL ARE CONTRACT ADOBE FOR THIS PROBLEM SOLVE

MY FRIEND HAS NO GPU HE USE RAYZEN 5 5700G AND HER EDITING SMOTH NO PROBLEM 

BUT ME USE ARC A 750 ME NOT USE SMOTH LIKE HER CPU VERY FUUNY SUBJECT

[sojib]

hey please reply . how my problem solouation 

[RobbieR_Intel]

Hello sojib,

I sincerely apologize for the delay. I would like to confirm the following:

• Where did you download your Adobe Premiere Pro?
• What is your Adobe Premiere Pro settings?
• What are the temperature of your CPU and GPU while on load?
• With the new BIOS that was installed, were there any changes?

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[sojib · Accepted solution]

me download my  Adobe Premiere Pro in creative cloud 

Adobe Premiere Pro settings me attach sreenshoot

 the temperature of my CPU and GPU while on load the cpu 65 and gpu 51

 the new BIOS that was installed no any change in my rendering time 

me attach my render time sreenshot 

[sojib]

i download my Adobe Premiere Pro in creative cloud

 Adobe Premiere Pro settings me add sreen shot please check this post

 the temperature of my CPU and GPU while on load . the cpu 65 and gpu 51 .

With the new BIOS that was installed but no any effect in rendering problem solve 

and me attach my render time sreenshot cpu 100 use and gpu use half

[ArchieD_Intel]

Hello sojib,

Thank you for the update. can you please try reinstalling the graphics driver and performing Clean Installation.

If you have any questions, please let me know. Thank you.

Best Regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hello sojib,

To help clarify the situation, please follow these steps:

1. Access the Project Settings and go to the General section to check the renderer dropdown menu. This will allow you to verify if GPU-accelerated rendering is enabled for your current project. Kindly provide a screenshot of the General page that shows the renderer settings.
2. Then, navigate to Preferences and select General. Use the checkbox highlighted in the image below to enable GPU-accelerated rendering if it is currently turned off or unchecked.
3. Could you specify the brand, model, and wattage of your power supply unit?

If you have any questions, please let me know. Thank you.

Best Regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hello sojib,

Did you have a chance to review the previous post? Please feel free to reach out if you have any questions. Thank you.

Best Regards,

Archie D.

Intel Customer Support Technician

[sojib]

HI SIR ME ATTACH MY ALL SREENSHOT PLEASE CHEACK

SIR MY MAIN QUSETIONS WHY MY CPU USE 100% IN RENDER TIME

[ArchieD_Intel]

Hello sojib,

Thank you for the update. To answer your question, it means your processor is operating at its maximum capacity to finish the task. This is typically expected during rendering because rendering demands a lot of CPU power.

To help me in checking this further, please confirm the exact make and model of your power supply. 

If you have any questions, please let me know. 

Best Regards,

Archie D.

Intel Customer Support Technician

[sojib]

no sir you are wrong . my freind rtx 3060 to render video in her pc render time cpu only use 15 to 20% and gpu use 96 to 100% 

but my arc gpu render time cpu 100 % use 

my power supply model csk 650w 80 plus bronze 

[ArchieD_Intel]

Hello sojib,

Apologies. Thank you for providing the model of your power supply. I will be checking this again in my end and will update you once as soon as I have a solution. Thank you for your patience.

Best Regards,

Archie D.

Intel Customer Support Technician

[sojib]

Sir, have you received any solution?