intel Arc770 The First Descendant

[Bratwurstsemmel59]

Hallo

mit dem letzten grafiktreiber 23.0.101.5971 hab ich erst mal 1000 punkte weniger im 

3D mark Benchmark

was extrem nervig ist sind die extremen ladezeiten beim kartenwechsel bei dem spiel the first descendant, braauche seit dem treiber update gestern bis zu 4 minuten pro kartenwechsel, 

[AlfredoS_Intel]

Hi Bratwurstsemmel59,

Bitte beachten Sie, dass ich Sie nur auf Englisch unterstützen kann. Ich habe ein Web-Übersetzungstool verwendet, um diese Antwort zu übersetzen, daher kann es zu einer ungenauen Übersetzung kommen.

Thank you for posting in Intel Communities.

Please try to install version 32.0.101.5972 and let us know of the results.

Should you have the same issue even with the latest driver, kindly provide the following:

1. It would really help us if we can get more information about your system. Please download and run our Intel® System Support Utility from this page. To run it, please press "Scan". After the scan is finished, click next and there will be a save button, giving you an option to save the logs to a text file, please do so and attach the file on your reply. You can refer to How to get the Intel® System Support Utility Logs on Windows* for instructions.

2. Please provide the following:

a. Power Supply model and wattage:

b. Is your Rebar Enabled?

c. Graphic Settings of the Game. Please provide screenshots of your graphics settings:

3. Did you try to update the game?

Looking forward to your reply.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Bratwurstsemmel59,

I wanted to check if you had the chance to read the questions that we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best Regards,

Alfred S

Intel Customer Support Technician

[Bratwurstsemmel59]

die probleme mit der performance lagen am wohl am spiel 

alles andere läuft problemlos 

das spiel Vampire the Mascarade hat extreme grafikfehler, wäre cool wenn das gefixed würde

ich hatte im 3D Mark nach der windows installation vor ein paar wochen 14k punkte,

nach dem letzten grafikkartentreiber update waren es 13k punkte.

der intel treiber und support assistent funktioniert nicht 

in dem system ist ein 650 watt BeQuiet pure power  

eine intel arc 770  und ein intel 13400

das funzt alles ganz wunderbar zusammen, rebar ist aktiviert

[AlfredoS_Intel]

Hi Bratwurstsemmel59,

Thank you for your response.

Since you found out that the issue is with the game and everything is running smoothly with the latest drivers, I suggest that you reach out to the game developer to ask for any mitigation to improve the performance of the software.

We hope for your understanding on the matter.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Bratwurstsemmel59,

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. 

We hope that our suggestion for you to coordinate with the manufacturer of your software directed you to a resolution for your concern.

We were waiting for your feedback since it is important for us to give you the right solution on your concern.

As much as we would like to continue assisting you, we need to close it to avoid overwhelming your inbox with notifications. 

We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel Customer Support Technician