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need help

Nickyrp420
Beginner
161 Views

I keep getting this when I load in this  I resetted  my pc and its still doing it 

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4 Replies
AlHill
Super User
151 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[If it weren’t for C, we’d all be programming in BASI and OBOL.]

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DhannielM_Intel
Moderator
98 Views

Hi Nickyrp420, 


Thank you for posting in the community. I agree with @AlHill's assessment. To assist you fully, I need more information. Please answer the following questions:


  1. Are you using a desktop or a laptop?
  2. You mentioned resetting your PC; have you installed the latest graphics driver?
  3. What is the model of the GPU you are using?
  4. Which game is causing this error message?


Additionally, please follow AlHill's recommendations in this thread. This will help us gather your complete system information and provide an appropriate solution.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
65 Views

Hi Nickyrp420, 


I hope you're doing well. I wanted to follow up to see if you've had a chance to review the questions I posted. Please let me know at your earliest convenience so we can proceed with resolving this matter.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
16 Views

Hi Nickyrp420,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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