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Hello cruiz82,
Thank you for posting on the Intel® communities. I can imagine how frustrating this is for you and before I continue with the support I would like to confirm the following:
1. What is the brand and model name of your processor?
2. What is the brand and model name of your graphics card?
Regards,
Deivid A.
Intel Customer Support Technician
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Hello cruiz82,
I am following up with you to check if you had the time to gather the brand and model name of your processor and graphics car. Do not hesitate to tell me if you need more time.
I will be waiting for your response.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello cruiz82,
I was checking your thread and noticed that we have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.
Regards,
Deivid A.
Intel Customer Support Technician
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