A380 to black show

[KANKAN]

yesterday 

I reinstall Windows10.but The problem remains。to black show too。

have some game can't run。 some game run sometime to black-show。PC Stuck。need open pc again。

I think maybe  显卡内存接口（Graphics card memory interface） 96 bit  Too small。maybe。

                                                                    Thank your

[Hugo_Intel]

Hello KANKAN

Thank you for posing on the Intel® ARC™ Graphics. I am sorry that you are experiencing issues when trying to run games on your Intel® Arc™ A380 Graphics. Please share with us the following information:

• Is Resizable BAR enabled on your system?
• Create a log file with the Intel® System Support Utility and attach it. 

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello KANKAN

As you mentioned in your other thread with the title Regarding the A380, I have found the reason for my computer to play games with a black screen, flash this issue was resolved after disabling some overclocking options, therefore, we will be closing this thread since the issue is resolved.

Best Regards,

Hugo O.

Intel Customer Support Technician.