Driver update error, Does not have permission for powershell

[mudlink]

i've tried using driver assistant, graphics center, downloads, and powershell directly to update from 8136 to 8247 but everytime it says i do not have permission despite running as admin

[RandyT_Intel]

Hi @mudlink,

Thank you for posting in the community!

To help us investigate the issue further, could you please provide the following details:

• Please provide the SSU log report and share it here so I can review your system's configuration. 
• Is this a laptop or a desktop? Kindly share the exact make and model.
• Please upload screenshots of any error messages you’re seeing, especially from:
  • Intel Driver Support Assistant
  • Intel Graphics Software
  • PowerShell (if applicable)
• Have you performed a clean installation using DDU (Display Driver Uninstaller) before installing the newer or different versions of the graphics driver?
• What is your current OS version? Did you make any software or hardware changes prior to encountering this issue?
• If possible, please provide a step-by-step guide on how to reproduce the issue.

I look forward to your response and am committed to resolving your issue promptly. 

Best regards,  

Randy T.  

Intel Customer Support Technician  

[mudlink]

I tried to attach a screenshot of the error but the forum page kept blocking it no matter the file type. The only error was it could not access powershell for whatever reason.

I'm using Windows 11, I was trying to do a clean install but it can't even get to the page for installing it crashes while loading the driver .exe file.

Step by Step to reproduce:

Step 1: Download .exe of the drivers

Step 2: Launch .exe

Fails from there

Steps to reproduce in graphics center app:

Step 1: Click update

Step 2: watch it fail before it even loads within nothing but a system tray notification to check storage space. (I have 250GB free)

[RandyT_Intel]

Hi @mudlink,

I’ve sent you an email with some suggested steps to help resolve the issue. Kindly check your inbox, and if you don’t see it there, please take a moment to check your spam or junk folder as it may have been filtered.

Feel free to reply to the email once you’ve received it.

Best regards,  

Randy T.  

Intel Customer Support Technician  

[skittlesfurs]

Hi, Randy,

I am also experiencing this hiccup. I attempted to fix it through communication with Microsoft Copilot and adding a registry path, but it didn't work.

This appears to be affecting more than one person. Will you please either open up the channel of communication so other problem-solvers can do some tinkering or perhaps update the wide installation version to fix the bug?

Yours providing intel,

Skittlesfurs