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When running the online game Delta Force: Hawk Ops with the Intel B580 graphics card, there are display issues suspected to be compatibility problems, as shown in the video. Please have the relevant personnel fix this as soon as possible. Thank you.
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Hi zy666,
Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:
- Aside from the video you provided, does the artifacts issue occur in other games? or cutscenes?
- When did the issue start? Was it after a specific driver update or game patch?
- What are the troubleshooting steps that you tried so far?
- Is the Resizable Bar enabled?
- Have you used Display Driver Uninstaller (DDU) to completely remove all residual drivers and installed a new one?
- Have you tried adjusting the graphics settings?
- Could you provide a screenshot of your in-game display and graphics settings?
- Which gaming platform did you use to download the game?
Additionally, to gain a comprehensive understanding of your system, please use the Intel® System Support Utility for Windows*. This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility. lastly, please uncheck networking to avoid exposing your network information
If you have any questions, please let us know. Thank you.
Best regards,
Louie Jay J.
Intel Customer Support Technician
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Hi zy666,
I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.
Best regards,
Louie Jay J.
Intel Customer Support Technician
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Hi zy666,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Louie Jay J.
Intel Customer Support Technician
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