Intel Arc B580 graphics card not using itself fully

[kagan]

Hello.

I have an Intel Arc B580 graphics card. In some games, specifically games other than Red Dead Redemption, the GPU doesn't even use 80% or 70% of its capacity.
In most games, it uses around 20% or 30%, which is why the FPS is limited. What should I do?
Processor = Ryzen 7 5700g
Ram = 16GB
Motherboard = Gigabyte A520 MK v2
Before you ask, the resize bar is on.

The photo I added is from the Hitman game, as you can see it uses 30%.

[Mike_Intel]

Hello kagan,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. Let me check, the main issue is low FPS for Red Dead redemption?
2. Was it working fine before?
3. If yes, what was the last change made in the system before the issue started?
4. What are the troubleshooting steps that you tried before?
5. What is your game launcher?
6. Can you share a screenshot of the Graphics settings of the game?
7. For me to review the hardware and the installed drivers, please help generate the SSU logs of your system. Please follow the steps in the link below:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello kagan,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello kagan,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician