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Intel Arc Control video capture function does not record audio

chip8670
Beginner
‎10-01-2022 02:07 AM
2,612 Views

USB PnP Sound Device
HD Audio Driver For Display Audio
Digital Audio (S/PDIF) (High Definition Audio Device)
When there are multiple audio output devices such as "S/PDIF (High Definition Audio Device)", audio may not be recorded properly.
This problem was resolved after switching audio output devices and specifying them again, so there is a possibility that the audio is being acquired from a device different from the one displayed in the UI.

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chip8670
Beginner
‎10-01-2022 02:15 AM
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Information on the system environment obtained by SSU.

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Andres_Intel
Employee
‎11-24-2022 11:23 AM
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Hello chip8670,



Thank you for posting on the Intel communities.


We want to thank you for providing feedback and a solution related to this issue, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.



Regards,  


Andres P. 

Intel Customer Support Technician


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