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Intel ArcA770 16gb crash in multiple games.

JayFord
Beginner
649 Views
After the last two sets of driver updates I can barely play;
stalker 2 (from steam)
Star citizen (it's own download and launcher)
Banner lord 2 (steam)
Oblivion remaster (steam)

All of these games have been continuously crashing with no regularity. Anywhere from immediately upon loading to 20 minutes playing.

My driver updates are set to automatically update, I've tried reverting to an older version but it seems like it doesn't work.

I'm running the games at medium to high settings. No motion blur, no bloom, and in the case of star citizen no volumetric clouds.

I love the Arc a770. I believe in the Intel GPU line and I genuinely appreciate the time you all take.

It's just been getting worse as I haven't had this issue before. (I want to say it was this most recent driver update)
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Mike_Intel
Moderator
562 Views

Hello JayFord,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. Are you using an Intel brand Arc A770?
  2. Was it working fine before?
  3. What was the last change made in the system before the issue started?
  4. What is the temperature of the Arc Graphics while playing games?
  5. What are the troubleshooting steps that you tried so far?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
531 Views

Hello JayFord,


I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
490 Views

Hello JayFord,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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