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Intel(R) Arc(TM) Control(7) Process has memory leak issue

chmsfrog
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Please refer to the attachment. the memory reached 8G byte, and it's increasing.

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1 Solução
Jean_Intel
Funcionário
3.717 Visualizações

Hello chmsfrog,

 

Thank you for posting in the Intel Communities to report a memory leak issue with the Intel Arc Control Process. We would like to inform you that we have noticed a memory leak problem with the Intel Arc Control version 1.73.5334.1; however, we have already implemented a fix for this issue which is included in Arc Control version 1.73.5335.2 included in driver 31.0.101.4826 or newer. We would like to recommend you update your graphics driver to the latest version available, 31.0.101.4885, and test again.

 

Best regards

Jean O.

Intel Customer Support Technician


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Jean_Intel
Funcionário
3.718 Visualizações

Hello chmsfrog,

 

Thank you for posting in the Intel Communities to report a memory leak issue with the Intel Arc Control Process. We would like to inform you that we have noticed a memory leak problem with the Intel Arc Control version 1.73.5334.1; however, we have already implemented a fix for this issue which is included in Arc Control version 1.73.5335.2 included in driver 31.0.101.4826 or newer. We would like to recommend you update your graphics driver to the latest version available, 31.0.101.4885, and test again.

 

Best regards

Jean O.

Intel Customer Support Technician


Jean_Intel
Funcionário
3.684 Visualizações

Hello chmsfrog,


We are checking in your thread to see if you have been able to update your graphics driver, installing the new Arc Control version 1.73.5335.2. Let us know if you require further details.


Best regards

Jean O.

Intel Customer Support Technician


levw5253
Principiante
3.676 Visualizações

I have reproduced the issue on arc control version 31.0.101.4887 

levw5253
Principiante
3.672 Visualizações

I repaired my install with the linked version and it looks like I have the new arc control with the patch.  The version of my driver I got with the bad Arc Control came from the Driver Support Assistant website.  I hope this helps

 

Jean_Intel
Funcionário
3.599 Visualizações

Hello everyone, 


We are following up on your thread, and we are glad to hear that the issue is now solved after installing the new Arc Control version 1.73.5335.2. We will now proceed to close this thread. If you need any other information, you should open a new question, as this thread will no longer be monitored.


Best regards

Jean O.

Intel Customer Support Technician


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