No VRR on Arc B580 and AOC Q27G2G3R3B

[Immo]

My monitor (Q27G2G3R3B) suports G-sync and when testing on my laptop, AMD softare says 'VRR supported' under FreeSync Too. However, the intel graphics software on my PC with the new Intel Arc B580 says 'not supported' under Variable Refresh Rate Mode.
I have the graphics driver 32.0.101.6262

[RandyT_Intel]

Hello Immo,

There is no option to turn on variable refresh rate in Intel Graphics Software (IGS), or the Windows* settings. You may try to perform the steps below.

Perform a clean driver installation using Display Driver Uninstaller:

1. Uninstall the current driver using Display Driver Uninstaller. Refer to How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver instructions.
2. Go to the Download Center and download the latest driver available.
3. While the system is in safe mode, install the driver on the system. Refer to How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11 for installation instructions.
4. Restart the system.

I would also like to share these articles:

Variable Refresh Rate (VRR) 'Not Supported' in Intel®...

Variable Refresh Rate (VRR) Cannot Be Enabled for AOC 27G2 Monitor

Please let me know the results after you've had a chance to try this.

Best regards, 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hello Immo,

Since I have not received any response from you, I will proceed with closing this ticket. Please note that this case will no longer be monitored. 

If you have any new questions or inquiries, kindly submit another ticket, and we will be happy to assist you. 

Best regards, 

Randy T. 

Intel Customer Support Technician 

[Immo]

Dear RandyT

I followed your steps but still no luck.